ConvaTec (CvT) is a global company with more than 3,000 employees in 100 countries serving customers on six continents. As a world leader in ostomy care, and one of the leaders in wound care, ConvaTec continues to build upon two strong, global franchises. ConvaTec is dedicated to bettering the lives of patients, their supporting caregivers and healthcare professionals with innovative, high quality products and product-related services for ostomy care, skin care and advanced wound care.

The business situation

In order to retain its market leadership position ConvaTec needs to develop its service offerings alongside its products and present them as a package to payers within the NHS. This helps to build closer relationships within the NHS particularly at the payer level. This will be a means of providing evidence based practice to the NHS. This will provide more robust evidence with which to support inclusion of products onto formulary and / or defend existing listings and demonstrable cost savings to the NHS and thus a reason to partner with ConvaTec.

The solution

Hermes is an Online Non Prescription Ordering System for the health service employees to order non-prescription items such as wound care products. This being a non-prescription ordering, routing via a GP for signature becomes redundant and the whole ordering process becomes less arduous and time consuming. The orders are routed directly from the HERMES system to a pharmacy or supplier of choice for fulfillment thus reducing the need for paperwork again cutting costs from the NHS system. The local pharmacist is provided with an online interface that allows the pickup and subsequent fulfillment of orders. HERMES has a built in clinical audit facility which would therefore not only allow monitoring of product use but also appropriate use and would highlight educational needs. In essence HERMES is an attractive, easy to use system that helps the NHS to control cost and clinical choice.

The technology

  • Microsoft .Net Framework 2.0
  • ASP.Net
  • C#
  • AJAX
  • MS Visual Studio.Net 2005
  • MS SQL Server 2005
  • SQL 2005 Reporting Services
  • SQL 2005 Integration Services