An effective and efficient procurement platform for B2B products
A global health care products company manufacturing diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.
Industry
Leading health technology company
Organization Size
Large (1,000 – 7,000 employees)
Country
India
A global consortium that represents the interests of mobile operators worldwide, uniting nearly 800 operators with more than 300 companies in the broader mobile ecosystem including handset and device makers, software companies, equipment providers and internet companies.
Business Requirement
Customer required a help desk that helps them to track and manage support operations efficiently. In addition this they also wanted insights that helps them to manage support queue efficiently, analyse support ticket trends and integrate with their current ticketing system to provide insights..
Our Solution
Our team delivered a powerful demand planning and inventory planning functionality thereby increasing their visibility into thel supply chain processes. The solution helped improve accuracy,, and control throughout the supply chain And since runs in the cloud, the customer could easily share their demand forecasting work with all of their stakeholders.